24x7 Availability & Instant Response
Our support staff members are carefully selected and trained to provide the highest quality customer support, with a focus on efficiency, accuracy, and personalization.
Personalized & Knowledgeable Assistance
Count on our trained professionals at HelpArc to understand your brand and deliver personalized, knowledgeable support tailored to your customers’ needs.
Enhanced Customer Engagement & Conversions
Experience increased customer engagement and conversions as our proactive agents guide visitors through their journey, resulting in higher satisfaction and retention rates.
01
Consultation & Assessment
We'll arrange a consultation to assess your business needs and support goals. Gathering details about your target audience, business hours, and other relevant information, we'll create a tailor-made solution just for you.
02
Live Chat Agents Training
Our highly skilled agents undergo extensive training sessions, equipping them with an in-depth understanding of your brand, products, and services, empowering them to deliver personalized and knowledgeable support that reflects your business values.
03
Integration & Launch
Seamlessly integrating the cutting-edge live chat functionality into your website, we meticulously optimize the user experience, ensuring your visitors can effortlessly access real-time support whenever they need assistance.
04
Ongoing Support & Optimization
Our commitment knows no bounds, as our dedicated team provides unwavering 24/7 support to your customers, while we diligently analyze data-driven insights to continually optimize agent performance, ensuring unparalleled customer satisfaction and long-term business growth.
"Working with HelpArc has transformed our customer support process. The advanced support tools and expert consulting they provided have helped us achieve a significant increase in customer satisfaction. We couldn't be happier with the results!"
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Shilpa Jain
Founder, Vayudoot Internet Service Provider - India
"The HelpArc team was a pleasure to work with. Their customized solutions, including chat agents and support tools, were tailored to meet our unique business needs and helped us deliver better customer support experiences."
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Kevin Smith
CEO, American Board - Atlanta
"We were struggling to keep up with our growing customer support demands, but HelpArc came to our rescue. They helped us streamline our process and drive business success. We couldn't be more impressed with the results."
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Amit Wadhwa
Founder, Xava - Ireland