Blog
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Best Tools for Customer Support Teams
Discover the top 10 customer support tools for businesses, streamlining communication and boosting customer satisfaction. Explore the best solutions to elevate your support services and enhance your business's success.
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Power of 24×7 Customer Support for EdTech Company
Unleash the power of 24x7 customer support for EdTech company. Explore how support enhances student experiences, boosts satisfaction, and drives success.
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Customer Support Metrics to Track for Your Ecommerce Business Success
Discover essential customer support metrics to track for optimizing your E-commerce business success. Improve your support operations and customer experiences.
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How to Improve Customer Experience By Walking in Their Shoes?
Learn how to improve customer experience by stepping into their shoes. Learn strategies and gain valuable insights to deliver exceptional service.
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What is Customer Happiness? Practical Ways to Keep Customers Happy
Discover the essence of customer happiness and practical strategies to keep customers happy, satisfied, and loyal.
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Mastering Live Chat: Essential Do’s and Don’ts for Exceptional Customer Support
Unlock the potential of live chat for superior customer support. Implement our do's and avoid the don'ts to drive customer satisfaction and business success.
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HelpArc Explores MENA Market for Customer Support Services at the Step Conference 2023
Attended STEP Conference 2023 in Dubai, explored Dubai's Customer Support and BPO market, and connected with MENA startups. Read our experience here.
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The Benefits of Canned Responses for Streamlining Customer Support
Improve your customer support efficiency with canned responses. Learn how to reduce response times, provide consistent answers, and streamline your support.
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A Comprehensive Review of Zendesk Chat and Tawk To Chat Widget Features and Functionality
Looking for a chat widget tool for your website? Check out our review of Zendesk Chat & Tawk To's features and functionality to see which one is right for you.